Internet of Things or IoT, with its web of interconnected devices, is revolutionizing the way we engage, live and work. From wearables and autonomous vehicles to industrial supply chains and connected machines, IoT can provide tangible benefits everywhere – to people, governments, and organizations of all sizes.  However, not everyone is able to extract the […]

Supply chain management is an essential part of all businesses and plays a vital role in success and failure of an organization in today’s connected ecosystem. A resilient supply chain can help to reduce Opex, improve financial position and boost customer experience. While historically, corporates have invested heavily on Business Intelligence and rendering of Supply […]

The significance of service order truck-roll productivity is something that cannot be overstated.Without a well-coordinated service order truck-roll, we wouldn’t have our internet and cable installed.From the customer’s point of view, correct installation is an imperative because they cannot function without a reliable Wi-Fi in homes and offices or anywhere else. A service provider company […]

Organizations today are trying to find new ways to engage with their customers by exploring different touchpoints across a range of consumer journeys. The idea is to create a highly engaging customer experience by using next-gen technologies like Analytics, Internet of Things (IoT) and Artificial Intelligence (AI) to transform field service operations. The strategy is […]

In the last few years, the breakneck, rip-and-replace digital transformation phase has evolved into a more strategic customer-first activity. Gone are the times when millions of dollars were allocated for large-scale digital transformation agendas, now organizations are evaluating tools and products more holistically and concentrating on maximizing ROI.   In the new Covid-19 impacted economic […]