ISG Provider Lens® Specialty Analytics Services – Supply Chain 2025
Innover recognized as a Rising Star for the second consecutive year reflecting our AI-first approach to building agile, resilient, and future-ready supply chains.
ISG Provider Lens® Specialty Analytics Services – Supply Chain 2025
Innover recognized as a Rising Star for the second consecutive year reflecting our AI-first approach to building agile, resilient, and future-ready supply chains.
This report offers insights into the evolving market trends and competitive dynamics of supply chain analytics service providers in 2025. It highlights key strengths, differentiators, and innovation focus areas across providers, helping enterprises evaluate the right partners to drive resilience, agility, and digital transformation in their supply chains
What’s Inside the Report?
Comparative analysis of leading and emerging supply chain analytics providers, including their strengths and gaps
Key 2025 market trends shaping digital supply chain transformation with AI and advanced analytics
Guidance for enterprises on selecting the right partner to enhance visibility, resilience, and operational efficiency
Comparative analysis of leading and emerging supply chain analytics providers, including their strengths and gaps
Key 2025 market trends shaping digital supply chain transformation with AI and advanced analytics
Guidance for enterprises on selecting the right partner to enhance visibility, resilience, and operational efficiency
Why is Innover a Rising Star
ISG recognizes Innover for its AI accelerators, Digital Command Center, and Innferre™ platform, which combine GenAI, predictive analytics, and intelligent task agents to deliver measurable impact and position us on a clear path toward leadership.
Innover Digital’s AI-first suite of supply chain solutions integrates GenAI and intelligent task agents with its Digital Command Center to deliver AI-powered visibility, exception management, and operational control across critical touchpoints. With a strong strategic commitment to advancing GenAI and agentic AI, and differentiated strengths in AI-optimized smart manufacturing through predictive and preventive maintenance analytics, Innover enables enterprises to build resilience, enhance efficiency, and realize measurable business value.
Manav Deep Sachdeva,Senior Manager, Principal Analyst, ISG
Innover Digital’s AI-first suite of supply chain solutions integrates GenAI and intelligent task agents with its Digital Command Center to deliver AI-powered visibility, exception management, and operational control across critical touchpoints. With a strong strategic commitment to advancing GenAI and agentic AI, and differentiated strengths in AI-optimized smart manufacturing through predictive and preventive maintenance analytics, Innover enables enterprises to build resilience, enhance efficiency, and realize measurable business value.
Innover’s strengths and Differentiators as highlighted by ISG
Digital Command Center
Innover’s Digital Command Center unifies after-sales operations, warranty, reverse logistics, and field services into a single AI-powered hub. With real-time inventory tracking, AI-powered diagnostics, SLA tracking, and unified dashboards, it drives faster resolutions, better visibility, and stronger customer experiences.
GenAI Agentic Solution Workbench
Our proprietary Agentic AI Workbench accelerates multi-agent workflow automation. With pre-built AI agents, seamless system integrations, and drag-and-drop flexibility, enterprises can automate complex supply chain tasks in days – cutting costs, boosting accuracy, and improving resilience.
GenAI Platform – Innferre™
Innferre™, Innover’s enterprise-grade GenAI engine, blends RAG and domain data encapsulation to deliver contextual, secure, and human-in-the-loop automation. From invoice processing to service desk orchestration, it reduces cycle time and empowers teams with faster, smarter decision-making
Digital Command Center
Innover’s Digital Command Center unifies after-sales operations, warranty, reverse logistics, and field services into a single AI-powered hub. With real-time inventory tracking, AI-powered diagnostics, SLA tracking, and unified dashboards, it drives faster resolutions, better visibility, and stronger customer experiences.
GenAI Agentic Solution Workbench
Our proprietary Agentic AI Workbench accelerates multi-agent workflow automation. With pre-built AI agents, seamless system integrations, and drag-and-drop flexibility, enterprises can automate complex supply chain tasks in days – cutting costs, boosting accuracy, and improving resilience.
GenAI Platform – Innferre™
Innferre™, Innover’s enterprise-grade GenAI engine, blends RAG and domain data encapsulation to deliver contextual, secure, and human-in-the-loop automation. From invoice processing to service desk orchestration, it reduces cycle time and empowers teams with faster, smarter decision-making.
Business Impact Areas
Anticipate disruptions with predictive insights
Optimize operations across procurement, logistics, and manufacturing
Reduce costs & boost efficiency through automation and AI-driven orchestration
Enable sustainable growth with data-led forecasting and performance analytics
Organizations today are doubling down on the need for connected storytelling with data and real-time supply chain visibility. Being recognized as a Rising Star in ISG’s Supply Chain Analytics report for the second consecutive year reinforces Innover’s position as an AI-first engineering partner of choice for Fortune 1000 enterprises. We are proud to be driving transformation journeys that modernize supply chains, accelerate the data-to-impact continuum, and harness the power of GenAI and intelligent agents. This recognition reflects our unwavering commitment to delivering cutting-edge AI and Analytics solutions that help enterprises anticipate disruptions, orchestrate operations proactively, and consistently stay ahead of evolving customer demands.
Amit Gautam,CEO and Co-Founder, Innover
Organizations today are doubling down on the need for connected storytelling with data and real-time supply chain visibility. Being recognized as a Rising Star in ISG’s Supply Chain Analytics report for the second consecutive year reinforces Innover’s position as an AI-first engineering partner of choice for Fortune 1000 enterprises. We are proud to be driving transformation journeys that modernize supply chains, accelerate the data-to-impact continuum, and harness the power of GenAI and intelligent agents. This recognition reflects our unwavering commitment to delivering cutting-edge AI and Analytics solutions that help enterprises anticipate disruptions, orchestrate operations proactively, and consistently stay ahead of evolving customer demands.
Download the ISG Provider Lens™ – Specialty Analytics Services - Supply Chain 2025 Report
Download the ISG Provider Lens™ – Specialty Analytics Services - Supply Chain 2025 Report
Enabling Digital Supply Chains to Intelligently Traverse Opportunities and Challenges
Innover’s AI-powered data engineering and advanced analytics solutions empower supply chains with predictive planning, inventory optimization, risk management, and GenAI-powered control towers. By integrating platforms like the Digital Command Center, Agentic AI Workbench, and Inferre™, we help enterprises move from data to decisions faster—building resilience, agility, and measurable business impact.
Integrated Solution Partner
Collaborative partnership to align objectives, co-define requirements and operationalize technology and
analytics
AI-Powered Differentiators
Digital Command Center, Agentic AI Workbench, and Innferre™ deliver end-to-end automation, resilience, and faster decision-making.
Rapid Enterprise Integration
Multiple deployment methods, pre-built adaptors and tools to give a holistic view and control of the entire supply chain
data
~5x ROI in weeks
Multi-disciplinary teams to shorten the time to impact by expressly sourcing, processing, and deriving insights from
data
Industry Partnerships
Strong partnerships with Microsoft Hyperscalers and Databricks to optimize costs and performance
