Digital Operations
Intelligent Process Automation Powered Business Process Management
Reimagine Operations. Maximize Automation. Minimize Costs.
Digital
Operations
Intelligent Process Automation Powered Business Process Management
Reimagine Operations. Maximize Automation. Minimize Costs.
Move away from lift & shift to AI led intelligent process automation in an outcomes-based model
Innover’s Digital Operations Business with an AI first mindset is transforming the way enterprises approach business process outsourcing. By harnessing the power of Agentic AI & other intelligent automation interventions, we deliver end-to-end automation that goes far beyond traditional “lift and shift” models - empowering your organization to achieve unprecedented efficiency, agility, and cost savings. Our core objective is to maximize business value for your business operations.
Why Choose Innover’s Digital Operations?
- Autonomous Process Execution: Our Agentic AI solutions automate complex business workflows, making real-time decisions and adapting to changing conditions – freeing your teams from repetitive tasks and manual oversight.
- Continuous Optimization: Agentic AI learns and evolves with your business, continuously improving processes and outcomes without the need for constant reprogramming or intervention.
- Seamless Integration: Our solutions connect effortlessly with your existing systems – ERP, CRM, cloud platforms – enabling unified, intelligent operations across your enterprise.
- Cost Efficiency & Upfront commitment to savings: By automating the majority of business processes, we help you significantly reduce the total cost of operations, delivering measurable ROI and sustainable competitive advantage.
Key Benefits
- Accelerated Service Delivery: Faster cycle times and improved SLA adherence.
- Scalable Automation: Effortlessly handle increased business volumes without added overhead.
- Enhanced Accuracy: Minimized errors and improved compliance through intelligent automation.
- Future-Ready Operations: Stay ahead with adaptive, self-optimizing workflows that evolve with your business needs.
Move Beyond Outsourcing. Embrace Intelligent Automation.
Innover’s Digital Operations Business is your partner in building a truly digital, insight-driven enterprise. Let Agentic AI drive your automation journey - so your people can focus on what matters most.
Move away from lift & shift to AI led intelligent process automation in an outcomes-based model
Innover’s Digital Operations Business with an AI first mindset is transforming the way enterprises approach business process outsourcing. By harnessing the power of Agentic AI & other intelligent automation interventions, we deliver end-to-end automation that goes far beyond traditional “lift and shift” models - empowering your organization to achieve unprecedented efficiency, agility, and cost savings. Our core objective is to maximize business value for your business operations.
Why Choose Innover’s Digital Operations?
- Autonomous Process Execution: Our Agentic AI solutions automate complex business workflows, making real-time decisions and adapting to changing conditions – freeing your teams from repetitive tasks and manual oversight.
- Continuous Optimization: Agentic AI learns and evolves with your business, continuously improving processes and outcomes without the need for constant reprogramming or intervention.
- Seamless Integration: Our solutions connect effortlessly with your existing systems – ERP, CRM, cloud platforms – enabling unified, intelligent operations across your enterprise.
- Cost Efficiency & Upfront commitment to savings: By automating the majority of business processes, we help you significantly reduce the total cost of operations, delivering measurable ROI and sustainable competitive advantage.
Key Benefits
- Accelerated Service Delivery: Faster cycle times and improved SLA adherence.
- Scalable Automation: Effortlessly handle increased business volumes without added overhead.
- Enhanced Accuracy: Minimized errors and improved compliance through intelligent automation.
- Future-Ready Operations: Stay ahead with adaptive, self-optimizing workflows that evolve with your business needs.
Move Beyond Outsourcing. Embrace Intelligent Automation.
Innover’s Digital Operations Business is your partner in building a truly digital, insight-driven enterprise. Let Agentic AI drive your automation journey - so your people can focus on what matters most.
Our Offerings
Confidently and strategically design and execute your automation journey.
Our Offerings
Confidently and strategically design and execute your automation journey.
Cross Industry & Customer Experience Services
CX/Contact Center – Automate inquiry resolution, case management, and follow-ups with AI agents for faster, consistent service.
Finance & Accounting – Streamline invoicing, reconciliation, and reporting with intelligent automation.
Procure to Pay – Use AI workflows to automate requisitions, approvals, orders, and payments to boost compliance and speed.
Order to Cash – Improve cash flow through automated order processing, invoicing, and collections.
Risk & Compliance – Simplify audits and tracking.
Human Resources – Automate payroll, onboarding, and benefits.
Supply Chain
Order Processing – Automate order entry, validation, and fulfillment coordination.
Invoice & Payment Management – Streamline invoice generation, matching, and reconciliation.
Inventory Monitoring & Replenishment – Track inventory levels and automate restocking decisions.
Logistics & Shipment Tracking – Coordinate shipping, track deliveries, and resolve exceptions.
Reverse Logistics – Manage returns, inspections, and disposition with minimal manual effort.
Field Service – Automate engineer identification, job assignment, briefing, and monitoring.
Parts Planning & Management – Forecast, procure, and allocate spare parts using intelligent workflows.
Telecom & Tech
Network Services – Automate network provisioning, monitoring, and fault detection with AI for seamless activation and strong performance.
Order Management – Use AI agents for order validation, provisioning, and fallout handling.
Customer Service – Enhance ticket resolution, inquiry handling, and service provisioning with AI across help desk and field services.
Revenue Enablement – Streamline quote, contract, provisioning, billing, and invoicing workflows.
Logistics Operations
Logistics Planning – Optimize order management, transport setup, load building, capacity planning, and customer/RFP support.
Logistics Execution – Manage dispatch, pickups, TL/LTL/IML tracking, escalations, schedule changes, notifications, white glove support, and claims resolution.
Logistics Support – Handle document management, EDI/Comcheck, POD/BOLs, certifications, tendering, yard checks, and IT/helpdesk escalations.
Payables & Receivables – Automate invoice entry, reconciliation, auditing, claims resolution, pricing compliance, and driver payroll for accurate financial processing.
Banking & Financial Services
Transaction Processing – Automate end-to-end financial transactions, transfers, and trade settlements.
Account Maintenance – Manage updates, status changes, and closures for customer accounts.
Customer Onboarding & KYC – Streamline onboarding, document collection, and KYC compliance.
Loan & Credit Processing – Automate origination, approval, disbursement, and servicing.
Invoice & Payment Management – Simplify invoice creation, matching, approvals, and reconciliation.
Regulatory Compliance – Ensure compliance, automate AML checks, and generate regulatory reports.
Risk & Fraud Management – Monitor for anomalies, flag fraud, and manage cases proactively.
Reconciliations – Automate account, bank, and transaction reconciliations.
Document Management – Digitize contracts and forms for easy access and audits.
Dispute Resolution – Handle transaction disputes quickly and efficiently.
Success Stories
Success Stories
Automated Route Planning and Carrier Allocation System delivers reduced dead miles and increased weekly loads for a full-service 3PL Company
Optimized Invoice Processing with Intelligent Automation for a Global 3PL Provider
Built an RPA-driven contact center for a Major US Telecom provider
Let's Engage
If you would like to learn how our suite of services and accelerators can transform your business, please reach out. We look forward to hear from you.
Let's Engage
If you would like to learn how our suite of services and accelerators can transform your business, please reach out. We look forward to hear from you.