Digital Ops

Fortifying your capabilities from vision to delivery and beyond

Order Management

Quote/Sales Order matching

Purchase Order Creation / Contract

Order Scheduling

Change Order Control

Exception Management


Schedule Adherence

Rescheduling/Escalation Management

Change Order Management


Go – Live Support

Customer Education /
Training / Onboarding

Change Order Management

Customer Acceptance

Invoicing / AR

Revenue Recognition

Excess & Surplus Management

Distributor Claims

Technician Trunk Stock

Sales / Demo / Consignment

Defective on Arrival Claims


L0/L1/L2 Help Desk/Dev Ops

Self Service / Web Portal/ App Development

Remote Monitoring

Entitlement Validation

Exception Management

Flow Optimization

Install Base True-Up

Field Service

Dispatch (Right Part,
Right Tech, Right
Location, Right Time)

DOJ (Day of Job) Support

Jeopardy Mgmt

WFM Support

Part Management

Service Parts Planning

ECO’s (Engineering
Change Orders)

FCO’s (Field Change

Asset Recovery

Repair / Refurbish
Vendor Management

Advanced Exchange

Warehouse Management

Problem Shelf

Discrepant Returns

Track & Trace

EDI Support

Electronic Data Interchange / Warehouse Management System Support

Success Stories

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