The way that consumers make purchasing decisions today has dramatically altered, mounting pressure on incumbent retailers to find new and creative ways for moving goods from store shelves to the doorsteps of consumers. At Innover, our premier suite of Consumer & Retail solutions empowers organizations to refresh their understanding of their consumers, test new store formats and proactively address the current stocks in their supply chains. Through the amalgamation of state-of-the-art technologies such as AI and Analytics and industry-specific tools and accelerators, we help organizations renew their business models to accommodate a rapidly evolving breed of customers – digitally mature and empowered.
Our omni-channel retail solutions let organizations combine the best of physical and online shopping experiences and uncover new opportunities across sales, distribution, merchandising and marketing operations. We can help you produce the right ripples through your retail business, boost your commerce revenue, drive lucrative outcomes, and build on customer loyalty.
Reignite sustained growth for long term success
We possess deep pockets of expertise in the Consumer and Retail business and equip global clients to swiftly meet the rising digital expectations of today’s consumers.
Unleash advanced analytics on rich data sets to retrieve actionable insights that help drive retail excellence. Whether it is honing promotions, optimizing inventory levels, crafting personalized campaigns or making crucial decisions on procurement – drive commercial success across areas.
Cater to the expectations of digitally mature consumers who are shuffling between digital and in-person channels to build their own shopping experiences. Leverage our hybrid commerce capabilities to enable customer engagements across physical, digital, and mobile touchpoints. Embrace the evolving world of the Metaverse by setting up digital storefronts, experience centers and seamless virtual exchange using NFTs and cryptocurrencies.
Utilize our digital solutions to be on top of trends and navigate change in the supply chain realm. Proactively orchestrate demand and fulfillment decisions, easily detangle constrained networks, and rapidly resolve high return volume and other logistics woes; giving rise to synchronized, connected digital supply networks.
Step up merchandising, distribution and sales operations using our integrated suite of development platforms, in-house solutions and partner tools. Accelerate execution and throughput by using custom apps that help perform daily activities with confidence – be it purchasing, order fulfillment, field marketing or more.
Storefronts to the Forefront
Get your organization to run in sync and yield the maximum return on ‘Experience’
One-Stop Retail Solution
An all-in-one retail solution for managing and streamlining operations ranging from POS management, sales administration, merchandise management, category management, price and promotion management and more.
Prebuilt Solutions & Accelerators
Our extensive toolkit of commerce accelerators and solutions such as LEAPTM, enable retailers to hyper-personalize customer journeys, identify the most profitable touchpoints and simultaneously boost Customer Lifetime Value.
Our multi-faceted associates possess the expertise in curating bespoke solutions and are adept at leveraging tools such as Adobe Commerce, Experience Manager, Journey Builder and more, empowering retailers to reach shoppers with precise product listings, seamless checkouts, promotional assets and intimate experiences.
Increase in stock turnover through Demand Forecasting for a Global Wholesale Distributor of Building and Industrial Products
Increase in Inventory Turnover
Mean Absolute Percentage Error
Significant reduction in response time leading to enhanced customer experience
Increase in sales from Optimized Channel Allocation & Media Mix for a leading Food Accessories Company
Increase in repeat visits
Increase in new visitors
Increase in online recipe-driven causal sales in stores
Increase in revenue margins by implementing an innovative B2B e-commerce marketplace for a leading specialty company
Increase in margins on product sales across categories
Increase in repeat customers
SKUs across 10+ suppliers on-boarded on the marketplace