Success Stories

AI-powered Predictive Maintenance to avoid frequent breakdowns and save valuable man-hours for a North American based Elevator Manufacturer

About the client

North American based Elevator Manufacturer


The client was faced with unprecedented challenges due to the high volume of unscheduled calls because of elevator breakdowns. The breakdowns were not only increasing service costs but also disrupting technician schedules.


Innover designed a comprehensive cloud-based elevator monitoring system powered by Microsoft Azure’s suite of offerings

  • The AI/ML-powered Intelligent System Service enabled a single view of more than 250 elevators
  • The HDInsight-driven system provided valuable insights that enabled proactive action powering the predictive maintenance of elevators
  • The solution helped the client to be on top of things enabling them to optimally utilize manpower for addressing breakdowns. The system’s condition-based monitoring ensured better upkeep of all connected elevators reducing the associated service costs significantly

Impact Delivered:


Reduction in unplanned downtime


Savings per quarter


Improvement in Service Level Agreement adherence


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