Digital transformation is very relevant when the notion of cost was the trigger, but now your ability to adapt is also a trigger. – Rakesh Prasad, Senior Vice President, Digital Business, Innover.
The buzz around digital transformation strengthened after the pandemic, and companies rushed to change the way they did business. From customer service to supply chains, every aspect of business felt the need to be digitally sound. But what constitutes digital transformation, what impact can it have on supply chains, and how does one implement it?
Previously published on The Economic Times. Read here