Experience Engineering

Adaptable, Scalable and Result Oriented

Let’s Engage

Experience Engineering

Adaptable, Scalable and Result Oriented

Let’s Engage

Designed to Adapt

At Innover, our Experience Engineering services are designed to deliver a deep seamless experience across all critical touchpoints. We go beyond traditional consulting by focusing on creating integrated, technology-powered experiences that break down silos and unlock value across the entire ecosystem - not just within individual components. With usability and ease of use as the top priority, we engineer seamless, intuitive, and engaging solutions that elevate interactions and drive measurable results and outcomes.

Driving Change Management

Whether it’s reimagining customer journeys through intuitive self-service models, enabling data democratization for faster insights, or transforming legacy workflows with intelligent automation, our solutions are engineered to accelerate adoption and sustain impact. By integrating user-centered design with agile product engineering, we help enterprises embed change at every level - enhancing productivity, boosting conversion, and elevating end-user satisfaction.

Propelled by Gen AI

At the heart of our Experience Engineering practice is Generative AI, which empowers us to analyze complex data sets, generate actionable insights, and provide predictive recommendations. By integrating AI into our process, we help clients make faster, data-driven decisions and develop innovative, future-ready solutions. This AI-driven approach enhances the efficiency of journey redesign, process optimization, and strategy creation - delivering experiences that are seamless, integrated, and enjoyable in an evolving business landscape.

Designed to Adapt

At Innover, our Experience Engineering services are designed to deliver a deep seamless experience across all critical touchpoints. We go beyond traditional consulting by focusing on creating integrated, technology-powered experiences that break down silos and unlock value across the entire ecosystem - not just within individual components. With usability and ease of use as the top priority, we engineer seamless, intuitive, and engaging solutions that elevate interactions and drive measurable results and outcomes.

Driving Change Management

Whether it’s reimagining customer journeys through intuitive self-service models, enabling data democratization for faster insights, or transforming legacy workflows with intelligent automation, our solutions are engineered to accelerate adoption and sustain impact. By integrating user-centered design with agile product engineering, we help enterprises embed change at every level - enhancing productivity, boosting conversion, and elevating end-user satisfaction.

Propelled by Gen AI

At the heart of our Experience Engineering practice is Generative AI, which empowers us to analyze complex data sets, generate actionable insights, and provide predictive recommendations. By integrating AI into our process, we help clients make faster, data-driven decisions and develop innovative, future-ready solutions. This AI-driven approach enhances the efficiency of journey redesign, process optimization, and strategy creation - delivering experiences that are seamless, integrated, and enjoyable in an evolving business landscape.

Our Offerings

Strategically elevate experiences and outcomes

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Experience Research & Design
Technology Strategy & Recommendations
Omnichannel Commerce
Process Redesign
Change Adoption Management

Our Offerings

Strategically elevate experiences and outcomes

Experience Research & Design

Experience Research & Design

Innover’s Experience Research & Design Services harness User Research, Journey Mapping, and Generative AI to craft hyper-personalized, predictive user journeys that evolve with user behavior and business needs. By analyzing user data and anticipating behavior patterns, we generate dynamic, real-time design elements that evolve with user needs. Augmented by AI Agents, our solutions deliver seamless, intuitive interactions - continuously optimizing interfaces and digital ecosystems to align with business goals in an ever-changing digital landscape.

Experience Research & Design
Technology Strategy & Recommendations

Technology Strategy & Recommendations

Innover’s Technology Recommendations and Fitment Services leverage deep expertise across Software Engineering, Data & Insights, and Generative AI to deliver future-ready, data-driven guidance on technology selection. We evaluate evolving requirements, challenges, and business goals to recommend solutions that are scalable and aligned with long-term priorities. Enabled by AI Agents and simulation tools, we predict performance, model outcomes, and deliver tailored recommendations that accelerate innovation and ensure sustained success in a fast-changing digital landscape.

Technology Strategy & Recommendations
Omnichannel Commerce

Omnichannel Commerce

Innover combines deep expertise in eCommerce modernization, software engineering, and cloud transformation to elevate commerce experiences across web and mobile. Our next-gen eCommerce solutions, powered by Generative AI, deliver hyper-personalized buying journeys that increase engagement and boost conversions. From intelligent store management to streamlined order flows and end-to-end tracking, we enable businesses to orchestrate seamless, consistent experiences across all customer touchpoints.

Omnichannel Commerce
Process Redesign

Process Redesign

Innover’s Process Redesign Services integrate process mining tools, advanced analytics, and Generative AI to streamline workflows and enhance operational agility. We identify inefficiencies, reengineer processes for scalability, and leverage AI to predict bottlenecks, simulate improvements, and enable real-time adjustments. With AI Agents embedded across key touchpoints, our approach drives intelligent automation and continuous optimization - powering future-ready, high-performance operations.

Process Redesign
Change Adoption Management

Change Adoption Management

Innover’s Change Adoption Management services help enterprises navigate technological, process, demographic, and organizational shifts with confidence. Leveraging proven methodologies and Generative AI-driven insights, we design tailored strategies that minimize disruption and maximize user adoption. AI Agents support personalized training, stakeholder engagement, and real-time feedback loops - ensuring that transformation is not only embraced but sustained for long-term success.

Change Adoption Management

IPs and Accelerators

Innover’s IPs and accelerators are designed for strategic interventions that establish your business in the present and propel it into the future.

IPs and Accelerators

Innover’s IPs and accelerators are designed for strategic interventions that establish your business in the present and propel it into the future.

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Our Connected Promise

Innover’s three studios work seamlessly to deliver transformative solutions across industries.

Our Connected Promise

Innover’s three studios work seamlessly to deliver transformative solutions across industries.

Digital Engineering

Innover’s Digital Engineering studio drives transformation through a layered approach—blending Software Engineering, Data Engineering, and Advanced Analytics. Software Engineering forms the foundation, Data Engineering optimizes data, and Advanced Analytics delivers AI insights.

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Process Engineering

Our Process Engineering studio leverages Generative AI to deliver advanced Process Automation and Outsourcing services—from AI-powered freight audits and streamlined AR/AP processes to real-time support and monitoring via a Digital Command Center—boosting efficiency and driving transformation.

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Digital Engineering

Innover’s Digital Engineering studio drives transformation through a layered approach—blending Software Engineering, Data Engineering, and Advanced Analytics. Software Engineering forms the foundation, Data Engineering optimizes data, and Advanced Analytics delivers AI insights.

Go to Studio

Process Engineering

Our Process Engineering studio leverages Generative AI to deliver advanced Process Automation and Outsourcing services—from AI-powered freight audits and streamlined AR/AP processes to real-time support and monitoring via a Digital Command Center—boosting efficiency and driving transformation.

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Partner Ecosystem

We help build best in class solutions for customers by bringing in the right technology and an ecosystem of trusted partners

Success Stories

Crafting solutions that connect, captivate, and create measurable impact.

Success Stories

Crafting solutions that connect, captivate, and create measurable impact.

Experience Engineering
Energy & Utilities
Revamped the Digital Ecosystem of a B2B Utilities Solutions provider to elevate the Customer Experience and encourage Digital Adoption.
56%
Revenue increases from up-selling and cross-selling
54%
Greater ROI from marketing
Experience Engineering
Tax Technology
Accelerated Go-To-Market for Tax Management Product Portfolio for a leading Multinational Conglomerate.
20%
Reduction in infra and OPEX
30%
Reduced implementation cycle times
Experience Engineering
Telecom
Redesigned Data Ops for a Telecom Major to Achieve Operational Excellence.
7X
Time to develop model reduced
5X
Return on investment with the deployment of each analytical mode

Our Connected Promise

Innover’s studios work seamlessly to deliver transformative solutions across industries

Our Connected Promise

Innover’s studios work seamlessly to deliver transformative solutions across industries

Innovation Studio

We embed AI as a first principle - designing solutions that are smarter, faster, and continuously learning by default. With reusable accelerators, domain frameworks, and ready-to-deploy assets, we fast-track execution and scale innovation with confidence.


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Digital Engineering

We apply an AI-first mindset to build cloud-native, AI-native software, platforms, and pipelines. From autonomous agents to governed data and GenAI models, we engineer systems that shorten release cycles, maximize data value, and drive business outcomes.


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Process Engineering

We combine Digital Operations with Intelligent Process Automation to unlock efficiency and agility. Our holistic approach engineers smarter processes, accelerates innovation, reduces manual effort, and delivers operational excellence across the enterprise.


Go to Studio

Innovation Studio

We embed AI as a first principle - designing solutions that are smarter, faster, and continuously learning by default. With reusable accelerators, domain frameworks, and ready-to-deploy assets, we fast-track execution and scale innovation with confidence.

Go to Studio

Digital Engineering

We apply an AI-first mindset to build cloud-native, AI-native software, platforms, and pipelines. From autonomous agents to governed data and GenAI models, we engineer systems that shorten release cycles, maximize data value, and drive business outcomes

Go to Studio

Process Engineering

We combine Digital Operations with Intelligent Process Automation to unlock efficiency and agility. Our holistic approach engineers smarter processes, accelerates innovation, reduces manual effort, and delivers operational excellence across the enterprise.

Go to Studio

Innovation Studio

We embed AI as a first principle - designing solutions that are smarter, faster, and continuously learning by default. With reusable accelerators, domain frameworks, and ready-to-deploy assets, we fast-track execution and scale innovation with confidence.

Go to Studio

Digital Engineering

We apply an AI-first mindset to build cloud-native, AI-native software, platforms, and pipelines. From autonomous agents to governed data and GenAI models, we engineer systems that shorten release cycles, maximize data value, and drive business outcomes

Go to Studio

Process Engineering

We combine Digital Operations with Intelligent Process Automation to unlock efficiency and agility. Our holistic approach engineers smarter processes, accelerates innovation, reduces manual effort, and delivers operational excellence across the enterprise.

Go to Studio

Let's Engage

If you would like to learn how our suite of services and accelerators can transform your business, please reach out. We look forward to hear from you.

    Let's Engage

    If you would like to learn how our suite of services and accelerators can transform your business, please reach out. We look forward to hear from you.