Success Story

Transformed Demand Planning with AI-Led Analytics for a Global Consumer Goods Manufacturer

About the Client

A global consumer goods manufacturer.

Challenges

Demand planning steered inventory, service levels and working capital across the business, yet it depended on disconnected tools. Every forecast miss carried a cost to the bottom line.

  • Demand plans for 20+ markets maintained in disconnected spreadsheets and regional systems.
  • Planners spending most of the week assembling data, with little time left to act on it.
  • Forecast misses driving excess inventory in some regions and stockouts in others.

Solutions

Innover unified the planning data and layered machine learning forecasting and a GenAI copilot on top of it. Planners moved from assembling numbers to acting on them.

1. Unified planning data, bringing sales, inventory and demand signals onto one governed platform.

2. ML demand sensing at SKU and location level, refreshed weekly.

3. GenAI planner copilot that explains forecast variance and runs what-if scenarios.

4. AI tools used throughout, including ML forecasting, a GenAI copilot and a cloud data platform.

Impact Delivered

+12%

Forecast accuracy at SKU and location level

~40%

Reduction in planner manual effort, freeing time for exceptions

20+

Markets on one view of demand, inventory and service risk