Success Story
Legacy Modernization of Product Suite for A Fortune 500 Tax Tech Firm
About the Client
A Fortune 500 Tax Tech Firm
Challenges
- Legacy monolith caused performance issues and limited self-service for all its tax tech products
- On-prem, client-specific setups delayed rollouts and increased training overhead
- Legacy UI/UX and absence of enterprise integrators for standard ERPs and CRMs
- Single team lacked bandwidth and expertise for support, cloud migration, and rollouts
Solutions
1.Built a UI/UX framework (Angular Based proprietary Saffron UXframework) to accelerate usability and adoption for all modules.
2.API and microservice based architecture leveraging cloud nativecomponents for DevOps, CI/CD.
3.Developed Enterprise connectivity module with pre-built integrators and easy self serve API configuration capabilities.
4.Supporting End to End rollouts for new customers
Impact Delivered
50%
reduction in deployment times
of new capabilities
30%
faster deployments within existing
customer use base within 10 months of
migration to cloud instance
Reduction in service requests by
26% through self serve & UX standardization
across applications