Success Story

A Future Ready E- Commerce Platform for A Leading Distributor of Building and Industrial Products ​​

About the Client

A Leading Distributor of Building and Industrial Products

Challenges

  • Client had no digital B2B marketplace and
  • All Orders were handled over phone or email reducing engagement, had high processing overheads and required multiple back and forth communication​
  • No integration with backend ERP leading to Lack of real time view into inventory, stock, prices & discounts ​
  • No cross-sell, up-sell and limited scalability as all inquiries were handled by sales reps ​

Solutions

1.Designed and delivered a One-stop B2B Platform: An intuitive platform with catalog search, real time stock, tiered pricing/ discounts, cart and end-to-end order placement & tracking.

2.Improved client-customer collaboration, secure online payments, and ERP integration for order fulfillment and tracking ease.

3.MVP launched in 18 weeks, with SSO, integrations, engagement analytics for targeted outreach and customized recommendations to contribute to revenue.

Impact Delivered

70K

plus SKUs, 58 branches &
100+ B2B customers onboarded
on portal

Order Placement/confirmation cycle time
< 15 mins from erstwhile 3 days

Order volumes increase by ~30%
within 3 quarters of roll out