Intelligent Process Automation with Agentic AI
Transform your business with next-generation automation that thinks, adapts, and delivers
Intelligent Process Automation with Agentic AI
Transform your business with next-generation automation that thinks, adapts, and delivers
Home » What We Do » Process Engineering » Intelligent Process Automation
What Sets Innover’s Intelligent Process Automation Apart?
Innover’s Intelligent Process Automation (IPA) solutions seamlessly blend advanced automation technologies with Agentic AI, enabling enterprises to automate not just repetitive tasks, but also complex, decision-driven workflows. Our approach goes beyond traditional automation by introducing AI agents that can learn, reason, and act autonomously - driving operational excellence and future-ready agility
Key Features
- Agentic AI-Driven Automation: Empower your business with AI agents capable of making context-aware decisions, adapting to real-time changes, and orchestrating end-to-end processes with minimal human intervention.
- Human-in-the-Loop for Exceptions: Free your teams from routine work – human expertise is engaged only for true exceptions, ensuring focus on high-value activities.
- Continuous Process Optimization: Agentic AI learns from every interaction, continuously refining workflows for greater efficiency and accuracy.
- Seamless Integration: Our solutions connect with your existing systems – ERP, CRM, cloud platforms – enabling unified, intelligent operations across your enterprise.
- Scalable and Secure: Built on cloud-native, secure architectures, our IPA solutions scale effortlessly to meet growing business demands while ensuring compliance and data integrity
What Sets Innover’s Intelligent Process Automation Apart?
Innover’s Intelligent Process Automation (IPA) solutions seamlessly blend advanced automation technologies with Agentic AI, enabling enterprises to automate not just repetitive tasks, but also complex, decision-driven workflows. Our approach goes beyond traditional automation by introducing AI agents that can learn, reason, and act autonomously - driving operational excellence and future-ready agility
Key Features
- Agentic AI-Driven Automation: Empower your business with AI agents capable of making context-aware decisions, adapting to real-time changes, and orchestrating end-to-end processes with minimal human intervention.
- Human-in-the-Loop for Exceptions: Free your teams from routine work – human expertise is engaged only for true exceptions, ensuring focus on high-value activities.
- Continuous Process Optimization: Agentic AI learns from every interaction, continuously refining workflows for greater efficiency and accuracy.
- Seamless Integration: Our solutions connect with your existing systems – ERP, CRM, cloud platforms – enabling unified, intelligent operations across your enterprise.
- Scalable and Secure: Built on cloud-native, secure architectures, our IPA solutions scale effortlessly to meet growing business demands while ensuring compliance and data integrity
Key Benefits
- Accelerated Service Delivery: Faster cycle times and improved SLA adherence.
- Scalable Automation: Effortlessly handle increased business volumes without added overhead.
- Enhanced Accuracy: Minimized errors and improved compliance through intelligent automation.
- Future-Ready Operations: Stay ahead with adaptive, self-optimizing workflows that evolve with your business needs.
Move Beyond Outsourcing. Embrace Intelligent Automation.
Innover’s Digital Operations Business is your partner in building a truly digital, insight-driven enterprise. Let Agentic AI drive your automation journey - so your people can focus on what matters most.
Our Ready to Deploy Agents & Solutions
Confidently and strategically design and execute your automation journey.
Repair & Return Operations
Our Ready to Deploy Agents & Solutions
Confidently and strategically design and execute your automation journey.
Manufacturing & Supply Chain
Sales & Demand Planning
- Quote Generation
- Sales Order Entry
- Sales & Quote Generation query resolution
Procure to Pay
- Supplier onboarding
- PR to PO release
- Automated Inventory Replenishment
- Accounts Payable/Invoice processing
- Automated supplier query resolution
Receivables
- Customer Billing
- Cash application
- Autonomous Payment Reconciliation
- Touchless Query Management

Customer Service, Field Operations, Repair & Return Operations
Delivery & Installation
- Automated Scheduling
- Field Engineer Dispatch
- AI-Guided Installation
- Remote installation
- Delivery Route tracking & Optimization
Technical Support/Customer Care
- Digital Command Centre
- Smart Ticket Routing & handling
- Service Request and Intake automation
- Agent Assist, KM
Field Service / Smart Hands
- Smart Technician Dispatch
- AR-Based Remote Support
- Predictive maintenance
- Quality parameter checking & alterations
- Computer Vision based anomaly detection
Returns & Recovery
- Smart Reverse Logistics
- Automated Return Approval
- AI-Powered Restocking

Logistics Operations
- Fraud Identification & Prevention
- Order Management – AI chatbots, auto-order capture
- Planning – Dynamic AI route/capacity assignment
- Freight Execution – IoT tracking, digital documents
- Transportation – AI route/fuel optimization, auto scheduling
- Value-Add Services – Warehouse bots, AI slotting
- Reverse Logistics – Auto RMA, IoT asset tracking

Banking & Financial Services
Core Operations
- Account opening & onboarding – Automate customer identity verification, document collection, and account setup.
- Loan origination and underwriting – Streamline application intake, credit assessment, and approval workflows.
- Document Processing – Extract, validate, and archive data from forms and contracts.
Risk, Compliance and Security
- Know your customer (KYC) – Automate customer due diligence, risk profiling, and ongoing monitoring.
- Anti-Money Laundering (AML) – Monitor transactions for suspicious patterns and automate reporting.
- Fraud detection & prevention – Analyze transaction data to identify and block fraudulent activities.
- Regulatory reporting – Compile, validate, and submit regulatory reports.

Success Stories
Success Stories

Established a Global Technical Service Desk for an IT & Network Equipment Manufacturer

Built an Omnichannel Contact Center Platform for seamless communication between agents and customers.

Initiated a Customer Management Desk & L1.5 IT Helpdesk for a Global Real Estate Management Firm.
Let's Engage
If you would like to learn how our suite of services and accelerators can transform your business, please reach out. We look forward to hear from you.
Let's Engage
If you would like to learn how our suite of services and accelerators can transform your business, please reach out. We look forward to hear from you.