Intelligent Process Automation with Agentic AI

Transform your business with next-generation automation that thinks, adapts, and delivers

Let’s Engage

Intelligent Process Automation with Agentic AI

Transform your business with next-generation automation that thinks, adapts, and delivers

Let’s Engage

What Sets Innover’s Intelligent Process Automation Apart?

Innover’s Intelligent Process Automation (IPA) solutions seamlessly blend advanced automation technologies with Agentic AI, enabling enterprises to automate not just repetitive tasks, but also complex, decision-driven workflows. Our approach goes beyond traditional automation by introducing AI agents that can learn, reason, and act autonomously - driving operational excellence and future-ready agility

Key Features

  • Agentic AI-Driven Automation: Empower your business with AI agents capable of making context-aware decisions, adapting to real-time changes, and orchestrating end-to-end processes with minimal human intervention.
  • Human-in-the-Loop for Exceptions: Free your teams from routine work – human expertise is engaged only for true exceptions, ensuring focus on high-value activities.
  • Continuous Process Optimization: Agentic AI learns from every interaction, continuously refining workflows for greater efficiency and accuracy.
  • Seamless Integration: Our solutions connect with your existing systems – ERP, CRM, cloud platforms – enabling unified, intelligent operations across your enterprise.
  • Scalable and Secure: Built on cloud-native, secure architectures, our IPA solutions scale effortlessly to meet growing business demands while ensuring compliance and data integrity

What Sets Innover’s Intelligent Process Automation Apart?
Innover’s Intelligent Process Automation (IPA) solutions seamlessly blend advanced automation technologies with Agentic AI, enabling enterprises to automate not just repetitive tasks, but also complex, decision-driven workflows. Our approach goes beyond traditional automation by introducing AI agents that can learn, reason, and act autonomously - driving operational excellence and future-ready agility

Key Features

  • Agentic AI-Driven Automation: Empower your business with AI agents capable of making context-aware decisions, adapting to real-time changes, and orchestrating end-to-end processes with minimal human intervention.
  • Human-in-the-Loop for Exceptions: Free your teams from routine work – human expertise is engaged only for true exceptions, ensuring focus on high-value activities.
  • Continuous Process Optimization: Agentic AI learns from every interaction, continuously refining workflows for greater efficiency and accuracy.
  • Seamless Integration: Our solutions connect with your existing systems – ERP, CRM, cloud platforms – enabling unified, intelligent operations across your enterprise.
  • Scalable and Secure: Built on cloud-native, secure architectures, our IPA solutions scale effortlessly to meet growing business demands while ensuring compliance and data integrity

Key Benefits

  • Accelerated Service Delivery: Faster cycle times and improved SLA adherence.
  • Scalable Automation: Effortlessly handle increased business volumes without added overhead.
  • Enhanced Accuracy: Minimized errors and improved compliance through intelligent automation.
  • Future-Ready Operations: Stay ahead with adaptive, self-optimizing workflows that evolve with your business needs.

Move Beyond Outsourcing. Embrace Intelligent Automation.

Innover’s Digital Operations Business is your partner in building a truly digital, insight-driven enterprise. Let Agentic AI drive your automation journey - so your people can focus on what matters most.

Our Ready to Deploy Agents & Solutions

Confidently and strategically design and execute your automation journey.

Tab Section Layout
Manufacturing & Supply Chain
Customer Service, Field Operations,
Repair & Return Operations
Logistics Operations
Banking & Financial Services
Section Visual

Our Ready to Deploy Agents & Solutions

Confidently and strategically design and execute your automation journey.

Responsive Tab Accordion Section
Manufacturing & Supply Chain

Manufacturing & Supply Chain

Sales & Demand Planning

  • Quote Generation
  • Sales Order Entry
  • Sales & Quote Generation query resolution

Procure to Pay

  • Supplier onboarding
  • PR to PO release
  • Automated Inventory Replenishment
  • Accounts Payable/Invoice processing
  • Automated supplier query resolution

Receivables

  • Customer Billing
  • Cash application
  • Autonomous Payment Reconciliation
  • Touchless Query Management
Manufacturing & Supply Chain
Customer Service, Field Ops, Repair & Return

Customer Service, Field Operations, Repair & Return Operations

Delivery & Installation

  • Automated Scheduling
  • Field Engineer Dispatch
  • AI-Guided Installation
  • Remote installation
  • Delivery Route tracking & Optimization

Technical Support/Customer Care

  • Digital Command Centre
  • Smart Ticket Routing & handling
  • Service Request and Intake automation
  • Agent Assist, KM

Field Service / Smart Hands

  • Smart Technician Dispatch
  • AR-Based Remote Support
  • Predictive maintenance
  • Quality parameter checking & alterations
  • Computer Vision based anomaly detection

Returns & Recovery

  • Smart Reverse Logistics
  • Automated Return Approval
  • AI-Powered Restocking
Customer Service
Logistics Operations

Logistics Operations

  • Fraud Identification & Prevention
  • Order Management – AI chatbots, auto-order capture
  • Planning – Dynamic AI route/capacity assignment
  • Freight Execution – IoT tracking, digital documents
  • Transportation – AI route/fuel optimization, auto scheduling
  • Value-Add Services – Warehouse bots, AI slotting
  • Reverse Logistics – Auto RMA, IoT asset tracking
Logistics Operations
Banking & Financial Services

Banking & Financial Services

Core Operations

  • Account opening & onboarding – Automate customer identity verification, document collection, and account setup.
  • Loan origination and underwriting – Streamline application intake, credit assessment, and approval workflows.
  • Document Processing – Extract, validate, and archive data from forms and contracts.

Risk, Compliance and Security

  • Know your customer (KYC) – Automate customer due diligence, risk profiling, and ongoing monitoring.
  • Anti-Money Laundering (AML) – Monitor transactions for suspicious patterns and automate reporting.
  • Fraud detection & prevention – Analyze transaction data to identify and block fraudulent activities.
  • Regulatory reporting – Compile, validate, and submit regulatory reports.
Banking & Financial Services

Success Stories

Success Stories

Process Engineering
DCC
Technology
Established a Global Technical Service Desk for an IT & Network Equipment Manufacturer
23%
Increase in SLA adherence within six months
>88%
Steady-state CSAT, up from less than 60%
Process Engineering
Technology
Built an Omnichannel Contact Center Platform for seamless communication between agents and customers.
30%
Improved visibility of customer interactions
60%
Reduction in integration timelines
Process Engineering
DCC
Technology
Initiated a Customer Management Desk & L1.5 IT Helpdesk for a Global Real Estate Management Firm.

100%
SLA Adherence
78%
Net Promoter Score

Let's Engage

If you would like to learn how our suite of services and accelerators can transform your business, please reach out. We look forward to hear from you.

    Let's Engage

    If you would like to learn how our suite of services and accelerators can transform your business, please reach out. We look forward to hear from you.