Success Story

Optimizing Invoice Processing with Intelligent Automation for a Global 3PL Provider

A global Third-Party Logistics (3PL) provider seeking to overcome operational challenges by automating invoice and prenote processing

The client encountered several issues in processing invoices and prenotes from their end customers:

Invoice Formats: Every customer used different formats for PDF invoices, making it impractical to rely on a pure RPA-based solution.
Manual Dependencies: Processing delays occurred as the team had to manually interpret invoice content and ensure accuratata extraction.

Innover implemented a hybrid AI-RPA automation solution to streamline the client’s invoice and prenote processing workflows:

Automated Retrieval of Invoices: Deployed RPA bots to retrieve invoices from the client’s email inbox, reducing manual intervention.
AI-Driven Text Extraction: Leveraged AI models to extract essential text and key elements from invoices across multiple formats.
Auto-Agent with Intelligent Rule Engine: Introduced an intelligent rule engine to categorize shipments and identify relevant fields for extraction.
Human-in-the-Loop Validation: Integrated a user-friendly frontend interface that enabled human operators to validate and correct extracted fields, ensuring data accuracy.
API Integration with TMS: Established seamless API-based integration with the client’s TMS system to automate data entry, eliminating manual uploads.

Reduced Document Processing Time

Reduced Cost of Operations

Boosted Productivity